AAR Corp.
United Health Group, Optum
Navy Pier, Chicago
Chicago Board of Exchange
Anchored in an engineering foundation, I blend technical proficiency with UI/UX mastery, emphasizing responsive design, interaction, web development, and analytics-driven decision-making.
With a strong ethos of empathy and communication, I apply my innate problem-solving skills and leadership acumen to drive collaborative and impactful design outcomes.
Transitioning from mechanical engineering to UX/UI design has been a transformative journey. After leaving my engineering role, I completed a UX/UI intensive program and began consulting on web and app design for small and medium-sized businesses. Alongside my UX background, I’m passionate about experiential events and crafting memorable customer experiences, both IRL and digitally.
I’ve contributed to impactful projects at United Health Group, where I worked as a contractor to help redesign the OptumRx platform. Currently, at AAR Corp., I lead UI/UX design and research for software solutions in aircraft maintenance and parts trading and distribution. Blending technical expertise with a drive to elevate experiences, I strive to create solutions that resonate across every touchpoint.
AAR Corp.
Sr. UX/Visual Designer
Directed research and design initiatives for the aircraft parts pricing tool, enhancing strategies for a division with an annual turnover of approximately $90m.
Took the helm as lead designer and researcher for Digital MRO, an FAA-certified product suite, executing over $12m in maintenance work.
Led the transformative redesign of maintenance software for North America's most expansive commercial aircraft maintenance operation.
Presented tailored design solutions to AAR's CEO and engaged with a 4-star general of the U.S. Air Force, showcasing leadership and communication skills.
UX/Visual Designer
Spearheaded the research and discovery phase for the redesign of shop.aarcorp.com, focusing on re-platforming AAR's consumer-facing e-commerce application for used aircraft parts.
Pioneered a user-centered design system for AAR, optimizing pricing for expansive inventory and supporting prestigious clients such as United Airlines and the U.S. Marine Corps.
United Health Group
UX Designer
Revitalized the OptumRx e-commerce product by redesigning the med card UI and optimizing checkout flows, enhancing the experience for its 28 million users.
Spearheaded the development of usability testing prototypes and scripts to ensure intuitive and user-friendly designs.
Established a brand-agnostic design system, facilitating seamless private-label and client-branded Rx benefit experiences across both mobile and web platforms.
iLLEST Inc.
Product Design Consultant
Developed an eCommerce and digital marketing site for an entertainment brand, driving over $5,000 in e-commerce sales and securing $100,000 in booked leads.
Design
Systems: Design systems and product design with Figma, Storybook, and Zeplin
Prototyping: High-fidelity designs using Figma, Sketch, Axure, XD, Illustrator; including AR/VR integrations.
Interactive: Interaction design with Figma, Principle, After Effects, Webflow.
Prototyping
Detail: Specialized in high-fidelity and responsive design for discovery & validation phases.
Web: Proficient with WordPress, Webflow, Squarespace, Wix; adept at crafting mobile-responsive layouts.
Physical: Skills in 3D design, laser cutters, CNC lathes, 3D printers.
Research
Methods: Contextual inquiry, heuristic evaluation, moderated/unmoderated tests; platforms like UserZoom.
Data-Driven: A/B testing with Google Optimize and Adsense; workshops using Miro, Trello, Figma.
Tech skills
Solid foundation in JavaScript, Python, HTML, and CSS, with a focus on responsive design principles.
Certificate in UI/UX Design
Designation at Flatiron School (2020)
Bachelor of Science (B. S.) in Mechanical Engineering
University of Illinois at Chicago (2017)